There are three basic levels of change management:
Enterprise Change Management Capability:
This refers to the permanent function of change management
in an organization. That is, it entails maintaining a change management
department or team, a set of processes for change, and formalized procedures
for initiating change projects.
Organizational Change Management:
This function views change management from the top down. It
involves identifying organization-level processes, groups, and structures that
will need to change.
Individual Change Management:
On the other hand, individual change management is
bottom-up. It begins at the individual level, focusing on employee motivation,
resistance, and psychology.
All of these change management professions are essential for
successful change management.
Importance of Digital Literacy:
Today, digital literacy has become essential for every
position, including change management positions. There are several reasons for
this:
- Many of today’s change efforts are driven by digital technology
- Digital technology can improve the results of a change program.
- Digital business models, such as agile, can improve change program timelines, decrease costs, and get better results.
- This is not to say that change managers need to become programmers.
Change management should, however, understand how digital impacts every modern organization. Change management positions are demanding. They require a cross-disciplinary background, plus a unique blend of soft and hard skills. However, for the right person, these jobs can be rewarding and exciting. Cultivating these skills is a good first step toward becoming a skilled change manager and leader.
